Here, the guest tells us about his great experience at El San Juan Hotel & Casino - Waldorf Astoria.
"I spent 8 days at the Hotel San Juan with my family and had the best time ever. The hotel is wonderful, beautiful inside and out and truly a glorious Puerto Rican Landmark. What really impressed me was the courteous and gracious attention I received from the staff;especially, Angelo Berrios.
He helped me with every need I had, from attending to my family and guests who visited us frequently at the hotel during our stay to obtaining a rental car when there were absolutely none at Avis, Budget, Dollar etc. Had Angelo not contacted a friend and located a rental car for us, we would have been unable to go to El Yunque Rainforest and the Camuy Caverns with the rest of the family. He went out of his way to solve my problem and meet my needs, as a guest. I recommend to anyone who visits Puerto Rico to stay at the San Juan Hotel and look up Angelo. He will do everything he can to make the stay better and make sure you leave Puerto Rico happy."
Great Story!
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